Shipping

SHIPPING RATES ARE IN US DOLLARS

US STANDARD SHIPPING (7-14 BUSINESS DAYS) $10

US EXPRESS SHIPPING (3-5 BUSINESS DAYS) $16

INTERNATIONAL STANDARD SHIPPING $13 *

INTERNATIONAL EXPRESS SHIPPING $20 *

WE DO NOT DELIVER TO P.O. BOX, BFPO, APO OR FREIGHT FORWARDING ADDRESSES. WE SHIP DOMESTIC AND INTERNATIONAL.

YOU WILL RECEIVE AN E-MAIL WITH YOUR TRACKING NUMBER ONCE YOUR ORDER HAS SHIPPED.  

PLEASE NOTE THAT SHIPPING CHARGES ARE NON-REFUNDABLE. 

* CUSTOMER IS RESPONSIBLE FOR CUSTOM DUTIES AND TAXES. THE FOLLOWING COUNTRIES ARE AVAILABLE FOR SHIPPING:

AUSTRALIA, AUSTRIA, BELGIUM, CANADA, CYPRUS, DENMARK, FINLAND, FRANCE, GERMANY, GREECE, HONG KONG, HUNGARY, IRELAND, ITALY, JAPAN, LATIVA, LUXEMBOURG, MALAYSIA, MEXICO, NETHERLANDS, NEW ZEALAND, NORWAY, POLAND, PORTUGAL, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH KOREA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, U.K.

RETURNS & EXCHANGES

IF YOU WOULD LIKE TO MAKE A RETURN OR EXCHANGE, PLEASE CONTACT ESTEBAN@ESTEBANOSUNA.COM

FOR SPECIFIC INSTRUCTIONS TO PROCESS A RETURN OR EXCHANGE WITHIN 8 DAYS UPON RECEIVING THE ITEM.

PLEASE DO NOT RETURN ITEM TO SENDER WITHOUT PRIOR AUTHORIZATION.

CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING ON RETURNS AND EXCHANGES.

ALL RETURNED ORDERS (EXCLUDING EXCHANGES) WILL BE SUBJECT TO A FLAT $8.00 USD RESTOCKING FEE PER ITEM.

IF ITEMS ARE DAMAGED OR DEFECTIVE, PLEASE EMAIL ESTEBAN@ESTEBANOSUNA.COM WITHIN 8 DAYS OF RECEIVING YOUR MERCHANDISE.

OUR PRODUCTS ARE HAND-MADE ON DEMAND. AUTHORIZED REFUNDS WILL ONLY BE AT THE SOLE DISCRETION OF ESTÉBAN OSUNA LLC.

ALL SALE ITEMS ARE FINAL. NO RETURNS OR EXCHANGES.